Product Overview
As a social care worker or volunteer, your first responsibility is to promote the safety and well-being of the individuals you support, protecting them from danger, harm and abuse at all times. In part this is achieved when you come across a situation that causes you concern and you report this to an appropriate person
Designed to give you the confidence that sharing a concern is the right thing to do, this video will help you answer such questions as: Why do I have to raise my concern? How do I raise a concern? Who should I tell? What should I do if my concern is not dealt with appropriately? It starts by exploring how we often raise concerns naturally and informally as part of our day-to-day routine and that this is a positive thing to do.
Subjects covered include:
Talking Openly about Issues and Concerns • Concerns that Must be Raised • How to Raise a Concern • Responding to Inaction • Benefits of Raising Concerns and Whistleblowing
Peer Review Quote:
"The contents of this training pack take the individual through a clear framework, that describes how to raise issues and address concerning practice in the workplace. There are some very useful examples of the sorts of issues that might be encountered and how they might be addressed. We particularly liked the strong adherence to the principles of dignity and respect. The lesson plans work well with the material on the video and would be useful for discussion at team meetings as well as in training sessions. " Jan Burns MBE, The National Dignity Council
Standards
England
Care Certificate Standard 3
NOS: GEN12, SCDCCLD0203, SCDHSC0024, SCDHSC0034, SCDHSC0035, SCDHSC0234, SCDHSC3111
RQF: Duty of care (Level 2 Diploma in Care), Duty of care in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)
Wales
All Wales Induction Framework for Health and Social Care (AWIFHSC) Section 6
Scotland
The Health and Social Care Standards
Northern Ireland
NISCC's Induction Standards